Comments on: Thank God for the freedom of speech and the internet! At least we can share our resentment for what is probably the worst airline on the planet! http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/ exposing the nightmare of flying “the Wizzair way.” Mon, 09 Jun 2014 11:44:08 +0000 hourly 1 http://wordpress.org/?v=3.8.3 By: ALEX NICKS http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/comment-page-1/#comment-13678 Thu, 12 Jan 2012 19:02:42 +0000 http://www.wizzairsucks.com/?p=190#comment-13678 DAN,

It is old post here but I would like to reply to your post…..ONE MOMENT,ONE MOMENT DAN…..What are you writing here ? Denied boarding….Regulation (EC) No 261/2004 ??? BLA,BLA…PLEASEEEEE…IT IS YOUR PROBLEM,NOT A PROBLEM TO WIZZ AIR employeed it is simply 60 minutes you should to be at least at the Airport.And you arrive on the last moment,SO,it is not denied boarding by WIZZAIR,court,USA,Romanian Authorities….1300 EURO and LUFTHANSA SO SIMPLY !!!

ALEX,MACEDONIA

]]> By: Kiril http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/comment-page-1/#comment-2522 Fri, 06 Aug 2010 10:06:50 +0000 http://www.wizzairsucks.com/?p=190#comment-2522 I have been in a similar situation twoo weeks ago. I was supposed to fly to Burgas on 15 July with my wife and my two young children. We arrived at Luton airport, the screens were showing that the checkin is at desks such and such. We proceeded to the desks. We were with online check-in and already had our boarding passess printed. we were only supposed to drop off the luggage. On arrival there were three desks to check-in. For apparently cost cutting reason the desks were shared with the flight to Riga. Two of the desks were for normal checkin and there was two groups of about 5-6 people alltogether. On our Internet check-in desk there was about 20 people to “Drop off” their bags. The two desks sat idle for some time and then reluctantly started accepting people form our queue. When we got to the desk we were shown to the other desk where the operative stated that the checkin is already closed.
At the customer desk of Servisair – the ground handling operator, we requested to see someone with authority but what followed was a long wait and then an arrogant servisair supervisor who handled us aggresively and rude. She declined to give us a further contact number to her superiors stating that they are all in meetings. She only gave me a scribbled postal address to her line manager…
I complained to Serviseair manager and she responded that they are right, they do not accept any responsibility and that is first week of trials by wizzair to decrease the number of desks. She stated to go and seek recompense from Wizzair as they requested the trial.
Still my delay was caused by: sharing the flight with Riga and their staff grossly missmanaging the queue and demand (most travelers were checked online as shown by the queue sizes). At the end I was lucky there was a flight next day but that costed me 150£ for rebooking.
Now I am putting a claim through my insurer and if that gets in muddy watters I am attending the CCTV screening to show exact times and actions and of course the small claims court will follow.

Apart from that Wizzair have been quite reasonable on my previous flights (I used them since their conception as they fly from nearby airport) with no expectations of quality but functionality.
I got two disputes in the past which were dealt with smooth and quick with no significant delays (one was for booking a minor on wrong date and the second was the volcanic issue which caused havoc to many airlines).

]]> By: Marton http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/comment-page-1/#comment-1193 Wed, 23 Dec 2009 20:52:48 +0000 http://www.wizzairsucks.com/?p=190#comment-1193 Last minute check-in is always risky and clearly the risk is yours not the airline’s. Infact I had very positive experience when once I was late for check-in at Rome, I was 15 minutes late because the tube wasn’t operating normally. I could still check-in along with some other late passangers.

My partner infact goes for the safe way every time, she used to be at the check-in right when it opens, she complains that it happened that the check-in opened 5 minute late :)

]]> By: Mike http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/comment-page-1/#comment-1098 Sun, 06 Dec 2009 11:47:03 +0000 http://www.wizzairsucks.com/?p=190#comment-1098 Dan,
My wife had the same experience,arrived within allowed time at check in, nobody was there. It took her time with baby on hands to find representative and finally she was told that she was 6 mins late.
Can you please suggest a way to claim refund for denied boarding. She was sold another ticket though-rescheduled. We wrote via theire compalint form on their website, no response so far and I am sceptic about the outcome. There are two sides of the story, theirs and ours. Of course the corporate machine is always “right”. Please suggest how to fight this unfairness!

]]> By: Agnes http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/comment-page-1/#comment-1010 Wed, 25 Nov 2009 15:24:14 +0000 http://www.wizzairsucks.com/?p=190#comment-1010 I would say it was your fault as you came too late to airport.

]]> By: Dan http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/comment-page-1/#comment-748 Thu, 12 Nov 2009 17:43:42 +0000 http://www.wizzairsucks.com/?p=190#comment-748 I didn’t check who had those people on payroll, who ever had them though, was paying them too much… anyway, I write to tell you that I received a full refund of the fare paid to WizzAir by way of AMEX! Thank God there are still companies with good sense out there (I’m referring to AMEX, of course). It’s comforting to know some companies care about their customers, unlike WizzAir, who is feeling right at home in a country known for it’s lack of customer service / appreciation. Never again, I guess that is my option as a consumer. WIZZAIR SUCKS! (big time)

Dan

]]> By: packa http://www.wizzairsucks.com/2009/09/thank-god-for-the-freedom-of-speech-and-the-internet-at-least-we-can-share-our-resentment-for-what-is-probably-the-worst-airline-on-the-planet/comment-page-1/#comment-333 Tue, 22 Sep 2009 15:23:22 +0000 http://www.wizzairsucks.com/?p=190#comment-333 Dan, are you sure if it was WizzAir’s fault? I mean the ground handling companies use to deal with the checking in, not the airlines.

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